FAQ's

We offer a variety of exciting building sets, including Car Series, Bagged Series, Girl Series, City Series, Police Series, Military Series, Space Series, and Robot Series. Each set is designed to spark creativity and endless fun!

Yes! All of our products are made from safe, non-toxic materials, ensuring a secure and enjoyable building experience for all ages.

Each product includes a recommended age range on its product page, helping you choose the perfect set for every builder.

Absolutely! Every set includes step-by-step assembly guides to make building fun and easy. Plus, online instructions are available upon request.

Yes! If you need a replacement manual, simply contact us at contact@lelebrother.co.uk, and we'll provide a downloadable version.

Currently, we offer free shipping within the UK only. Orders are processed within 1–5 business days and delivered within 7–10 business days.

Once your order is shipped, you'll receive a confirmation email with tracking details. If you need assistance, please contact us at contact@lelebrother.co.uk.

We offer a free 14-day return policy. To initiate a return, contact us at contact@lelebrother.co.uk to receive the return address.

Once we receive and inspect your return, we'll notify you via email. Approved refunds will be processed within a few business days to your original payment method.

You can reach us by emailing contact@lelebrother.co.uk or by calling us at +44 78 7876 0981. Our customer service team is available Monday to Friday, 10:00 AM – 4:00 PM.

We aim to respond to all inquiries within 20–36 hours. For urgent matters, please include 'Urgent' in your email subject line for faster assistance.